Your agreement with Unearth
These terms govern the Unearth website and hosted service provided by [Legal business name], registration number [Business registration number], at [Registered business address]. Contact us at [Public contact email].
When you accept these terms, you agree to them on your own behalf or, if authorised, on behalf of your organisation. [Confirm the acceptance process, eligible customers, minimum age, and effective date.]
Independently self-hosted software is governed by its applicable software licence. These hosted-service terms do not replace or restrict rights granted by that licence.
Research and data limitations
Unearth helps you research properties, owners, and local markets. Availability, coverage, and freshness depend on the sources and features used. Research outputs, AI responses, ownership matches, contact details, and estimates can be incomplete, outdated, or incorrect.
Review important information against original sources before acting. Unearth does not replace legal, tax, financial, appraisal, or other professional advice and does not guarantee investment outcomes. A validated phone number or address does not establish consent to contact its owner.
Examples on the marketing site use illustrative records. Source names and logos identify sources and do not imply endorsement.
Accounts and acceptable use
Provide accurate account information, keep credentials secure, and manage access to your workspace. Notify us if you suspect unauthorised access.
You are responsible for lawful use of the service and your research outputs, including privacy, outreach, and third-party licensing obligations. Follow our acceptable-use policy. Do not bypass access controls, disrupt the service, or use it to harm others.
Subscriptions, credits, and cancellation
Your order or checkout should state the price, currency, applicable taxes, billing interval, renewal conditions, and credit allowance before you pay. Data requests may consume credits at the displayed rate.
[Confirm the final plan catalogue, credit settlement and rollover rules, failed-request treatment, price-change notices, cancellation method, cancellation effective date, and refund policy. Reconcile the marketing offer with the actual checkout.]
[Provide any applicable consumer withdrawal information and the process for requesting it. Confirm any lawful conditions for starting a service during a withdrawal period.] Nothing in these terms removes mandatory consumer remedies or other rights that cannot lawfully be excluded.
Your content and third-party rights
You retain the rights you hold in material you submit. You grant Unearth the permission needed to host, process, and transmit that material to provide the service you request. You must have the rights and lawful basis necessary to submit it.
Third-party records and results remain subject to applicable licences, terms, and intellectual-property rights. Receiving or exporting a result does not grant unrestricted redistribution rights. Unearth’s branding and service materials remain protected by their applicable rights.
Our privacy policy explains the proposed handling of personal information. [Confirm any separate data-processing or enterprise agreement and which agreement takes precedence.]
Availability, suspension, and termination
Services may be interrupted by maintenance, provider changes, outages, or other operational issues. [Specify any service-level commitments actually offered.]
We may restrict access where reasonably necessary to address misuse, security threats, legal obligations, or material breaches. [Define notice, remediation, appeal, termination, export, and deletion procedures, including how remaining balances are handled.]
Responsibility and disputes
[Insert a reviewed warranty and liability provision appropriate to the business, intended customers, and applicable law. Specify any liability cap and its exceptions.] Nothing in these terms excludes liability or protections that cannot lawfully be excluded.
Please contact [Public contact email] about a dispute so we can try to resolve it. [Confirm governing law, jurisdiction, and applicable consumer dispute-resolution information. Preserve mandatory protections available in the customer’s country.]
Changes to these terms
We will publish revised terms with an effective date. [Set the notice period, how customers will receive material changes, and any right to end the service before new terms apply.]
Questions about these terms can be sent to [Public contact email].